While quotes such as “show me the money” would stick more clearly in people’s minds, there are deeper messages in the “Jerry Maguire” movie that can help us plan and deliver well against our organisational transformation goals. If you have not seen the movie, this may be a stretch but I think you will get […]

There are plenty of good reasons to reach out to an audience. You may want to engage to build an audience, sell a product, define a brand position or to defend a decision. The one thing you don’t want to do is have your communications and engagement driven by risk. Focusing on risk strips your […]

There are many instances where terminology outgrows its initial definition and the product ultimately delivered leaves people scratching their heads. None more so than the ongoing confusion around the word ‘consultation’ in the corporate and political environment. By its definition, consultation refers to a process by which an audience of appropriate stakeholders will be engaged […]

If you have spent any time around horses you will know that the old adage, ‘you can lead a horse to water but you can’t make him drink’, is in fact true. Same goes for your staff. You can tell them as many times as you want that things are going to change, but attitude […]